After selling tyres in New Zealand for 30 years we are confident in the tyres we sell.
So confident, we offer you a kilometre warranty of up to 80,000km
depending on the tyre size and pattern that you purchase.

In this programme we guarantee that the tyres included will go the distance and last up to 80,000km. In the unlikely chance they don’t, we will cover the difference on the kilometre shortfall when you purchase your next new tyres.

The KM Warranty is a pro-rata warranty. The amount covered will be determined by multiplying your original purchase price by the percentage of the kilometre shortfall. The kilometre shortfall is the difference between the kilometres guaranteed and the kilometres achieved. You are responsible for all costs associated with making a claim under this warranty including the cost of fitting, balancing and any additional charges or your acceptance of a higher priced replacement tyre.

Congratulations on purchasing your new tyres that are part of the
Mag & Turbo Tyre Kilometre Warranty Programme!

At the time of purchase or installation of your new tyres a 4-wheel alignment
must be completed to initiate the warranty. This is at the cost of the purchaser.
this is to enhance tyre life and maximise road holding.

WORKING WITH YOU TO GET THE MAXIMUM
KM OUT OF YOUR NEW TYRES!

Just like maintenance and servicing is vital to keeping your vehicle running right,
regular tyre services are crucial to the performance and wear of your tyres. 

For this reason, you must return your vehicle to a Mag & Turbo® store every 10,000km or at the suggested KM interval, for a Tyre Service. At these intervals a trained Mag & Turbo® technician will check your tyres to see if a Tyre Service is required.

ALL TYRES SOLD ALSO COME WITH A MANUFACTURER’S WARRANTY

Your tyres are also guaranteed against manufacturing faults for a period of time after the date of manufacture (this period may vary depending on the manufacturer) or for the tread life of the tyre, whichever is earlier.

The tyre manufacturer will remedy defects in materials and workmanship by paying the cost of replacing the tyre on a pro-rata basis (calculated by multiplying your original purchase price by the percentage of original tread depth remaining on the tyre). You are responsible for all costs associated with making a claim under this warranty including the cost of mounting, balancing and any additional charges or your acceptance of a higher priced replacement tyre.

TREAD LIFE

When the tread becomes worn down to 1.6mm (shown by tread wear indicators moulded into the tread grooves) the tyre is worn out and this warranty ends.

REPLACEMENT CHARGE

The tyre manufacturer warranty is a pro-rata warranty. The replacement charge will be determined by multiplying the consumer’s original purchase price by the percentage of original tread depth worn from the tyre. The consumer must pay for mounting, balancing and any other additional charges, or the acceptance by the consumer of a higher-priced replacement tyre.

WHAT IS NOT COVERED BY THE MANUFACTURER’S  WARRANTY?

This warranty does not cover product defects caused by factors beyond the control of the manufacturer such as:

This warranty does not cover product defects caused by factors beyond the control of the manufacturer such as:

• This warranty does not cover tyres that become unserviceable due to conditions resulting from road hazards, such as cuts, snags or punctures.

• Conditions resulting from improper installation, improper inflation pressure, wheel misalignment or tyre/wheel assembly imbalance.

• Conditions resulting from consumer damage, such as improper tyre and vehicle maintenance, repair failures, misuse, abuse, overloading, racing or any competition and accident.

• Conditions resulting from impact breaks, concussion, chipping, chunking, tearing, fire, theft or vandalism.

• Passenger car tyres used in any commercial application (including EV, taxi van or hire vehicles).

• Ride complaints after the first 1mm of tread wear of new tyres as uniformity of wear cannot be guaranteed due to difference in service conditions i.e. air pressure, alignment, braking, traction, storage, damage, irregular wear and so on.

• Ozone or weather cracking on tyres over four (4) years from date of manufacture OR tyres that are worn to 1.6mm tread depth, whichever comes first.

To claim under the Manufacturers Warranty, you must contact and lodge a claim with the Mag & Turbo store that you purchased the tyre(s) from with proof of purchase or a receipt.The benefits under this Manufacturers Warranty are in addition to other rights and remedies under the New Zealand Consumer Guarantees Act in relation to the goods.

MAG & TURBO KM ® WARRANTY CLAIMS

To claim under the Mag & Turbo Tyre KM Warranty, you must visit your nearest Mag & Turbo ® store and complete the official Warranty Claim form. Once completed, it will be emailed to Mag & Turbo Franchises Ltd (Head Office) for evaluation. The final warranty decision will be at the discretion of Mag & Turbo Franchises Ltd (Head Office). The benefits under this KM Warranty are in addition to other rights and remedies under the New Zealand Consumer Guarantees Act in relation to the goods.